Refund & Cancellation Policy

1. 7-Day Refund Guarantee

We want to make sure you are completely satisfied with your learning path. Students are eligible to request a **full refund within 7 calendar days** from the exact date and time course access is granted in the LMS.

Example: If your enrollment is approved on Monday at 10:00 AM, you have until the following Monday at 10:00 AM to submit a refund request.

2. How to Request a Refund

Because payments are processed offline, refunds must be initiated manually. To request a refund:

• Call our support team: Contact our team on our registered phone coordinates.
• Email us: Write an email to our official registration support channel stating your name, registered email, phone number, program name, and payment reference code.

3. Processing & Verification

Upon receiving your phone or email request, our administration team will review your account data. Once verified, the refund will be processed manually (via UPI or direct bank IMPS/NEFT transfer) to your source account.

Manual refunds are resolved within 7 to 10 working days from the date of request verification.

4. Eligibility & Abuse Prevention

Refund requests will not be processed if:

• The refund request is submitted after the 7-day window.
• You have already completed more than 50% of the lessons in the course curriculum.
• You have downloaded course reference certificates or completed more than 2 graded quizzes.

Refunds are processed after deducting any applicable transaction charges or taxes incurred during the payment verification lifecycle.